A: All patients must be 21 years of age or older with a valid Picture ID or Passport. Patients 18 and older can shop with The Sanctuary with a VALID Medical Recommendation from a Doctor or approved Medical Recommendation Provider.
A: The Sanctuary provides In-Store, Curbside Pickup, Express In-Store Pickup, and Delivery.
A: You can order Delivery with The Sanctuary in a few different ways. Order Minimums apply.
Over the Phone: (916) 254-3287
Our website: Click here!
Weedmaps: Click here!
A: ALL deliveries are free with only a $45 minimum order!
A: The Sanctuary accepts cash, and debit (cashless ATM – fees apply), and has a ATM on site for your convenience!
A: Returns for damaged or defective product must be completed within 24 hours of purchase, and must be accompanied by the sales receipt and original packaging. Refunds totaling more than $500 will be returned by check within 7-10 business days after verified return. Now that the boring stuff is out of the way – The Sanctuary prides itself on customer service and we want you to be satisfied with every visit or Delivery. If you have an issue with your purchase please contact us and a member of management will get the issue resolved. We strive to have the best return policy in Sacramento.
A: The Sanctuary offers 20% off your first visit! Delivery and Express included!
This offer does NOT stack with any other discount or promotional offer at The Sanctuary unless otherwise specified.
A: The Sanctuary has launched a new Delivery Initiative of 90 minute Deliveries or you will get your order for .90 cents in Roseville, Arden, and Citrus Heights. Our Delivery service is so great we are putting it all on the line! If we don’t make it in 90 minutes you get that whole order for .90! (plus applicable taxes)
The Sanctuary will make all orders in good faith and deliver on our guarantee for all instances we are not on time that our in OUR control. We will not honor this promotion in cases where the customer is not prepared for delivery, examples of this include but are not limited to –
Customers failing to respond to calls or messages from our dispatch or drivers when trying to locate, gather information, or make the product delivery. Please ensure you are available at the quoted delivery time. Our drivers will attempt to Delivery for 5 minutes before moving on to the next customer on their route.
Customers not including correct addresses, apartment, or space numbers, phone numbers, or ID information for orders.
Customers not being prepared for payment – Please specify how you plan to pay for your order so we can make sure to accommodate you.
Any attempt intentionally delay The Sanctuary in Delivering to receive this promotional discount will result in removal from our Delivery Service.
Areas of Service for 90 for .90 may change.
The Sanctuary reserves the right to change, alter, discontinue, or otherwise change the terms of this promotion, or any promotion at anytime with, or without notice.
